Scheduling Advising Appointments
The student homepage is where students arrive when opening Navigator. Navigator allows students to schedule appointments with staff members who are using the Navigator Staff platform. Also, students can view their current term classes, shared notes or summary reports, and so students can see their term calendar. However, the primary use for the student homepage is to give students the ability to schedule appointments with advisors and tutors.
The GET ASSISTANCE button opens the workflow for student-initiated appointment scheduling. From this screen, students can choose a LOCATION, SERVICE, and a time for their support appointment. A student will follow the prompts in the workflow to schedule and confirm their appointment.
After selecting GET ASSISTANCE, students will click through and make the following choices:
• Select a CARE UNIT (Advising or Tutoring)
• Select a SERVICE (Appointment Reason)
Types of Services Available:
• Academic Disqualification • Academic Probation/Subject to Disqualification • Academic Records • Academic Success Strategies • Advising Drop-In • California Promise • Campus Involvement • Career Exploration • Consultation/Signature on Forms/Petitions • Degree Progress and Course Planning• Explore or Declare Major/Minor/Certificate • Follow-up Advising Appointment • Graduate School Exploration • Graduation Check (Juniors/Seniors) • Graduation Denial • Impacted Program Denials • Metro Education Plan • Personal Concerns • Resources and Referrals • Study Abroad • Transfer Issues
• Select a LOCATION for your appointment
Students will be presented with the availabilities for the SERVICE LOCATION and the SERVICE that they had selected. The student will be able to select a date and time from a list of availability by selecting the blue box in the "Morning" or "Afternoon". From this screen, students will also have the option to view drop-in times.
Viewing Drop-in Times
After clicking VIEW DROP-IN TIMES, a new screen will open and it will display the various drop-in time slots for the selected advising center.
After making all their selections, the student will see a confirmation page with the details of their appointment. They have the option to use the COMMENTS box to leave a note for the staff member about what they are hoping to discuss in the appointment. The student will also have two options for receiving a reminder about the appointment; they can opt-in or out of receiving an email and/or text message about the appointment. Lastly, the student clicks CONFIRM APPOINTMENT.
NOTE: The student may input a mobile number on this screen. This option will send a text reminder to the student. This phone number is NOT saved in the system and it does not update People Soft.