Following the recent email migration (Winter 2019), Apple Mail users may have a problem reconnecting to email.

To correct this:

1. Open Apple Mail
2. In the upper left-hand corner, click Mail
3. Click Preferences
4. When the preferences window opens, click Accounts.
5. Uncheck the tick box "Automatically manage connection settings"
   
6. In the Internal URL and External URL fields, enter: outlook.office365.com
   
7. Click the save button in the lower right corner of the preferences window.
8. Quit Apple Mail and then re-open Apple Mail.

For additional assistance, contact Academic Technology: (415) 405-5555, at@sfsu.edu, LIB 80