Help Center{Academic Technology}

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  1. Academic Technology Help Center
  2. Desktops and workstations

Sections

  • The Basics
  • Software and licensing
  • Internet and network fundamentals
  • Email

Desktops and workstations

Contact Academic Technology: (415) 405-5555, at@sfsu.edu, LIB 80

The Basics

  • How to Upgrade macOS Monterrey or Older
  • How to install Avaya IX Workplace Client on PC
  • Installing Pro Tools on MacOS
  • Installing Pro Tools Under Windows
  • Using VPN Connect Before Login
  • How to map a network drive (Windows 10)
See all 16 articles

Software and licensing

  • Update Windows via Software Center
  • Activating Soundly
  • Nvivo in Labspace: Change Recovery File Location
  • SF State Virtual Private Network (VPN) for Students
  • Perform Windows Update
  • Reactivate Microsoft Windows/Office license
See all 12 articles

Internet and network fundamentals

  • Troubleshooting your connection with your service provider
  • Tips to enhance your WiFi network
  • Internet speed and bandwidth

Email

  • How to create a rule to copy an e-mail to a folder in Outlook Web App
  • Update email settings for Apple Mail
  • How to open another user’s calendar (from Outlook Client)
  • How to open another user’s calendar (from Outlook Web App)
  • How to grant permissions to your calendar (from Outlook Client)
  • How to grant permissions to your calendar (from Outlook Web App)

Contact or Visit Us

AT Services
(415) 405-5555
at@sfsu.edu
Teaching & Learning
(415) 405-5550
iteach@sfsu.edu

Maintained by Academic Technology

Academic Technology supports and advances effective learning, teaching, scholarship, and community service with technology.

We Work On

  • Canvas
  • Labspace
  • CourseStream

Need Help?

  • 415-405-5555
  • at@sfsu.edu
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  • San Francisco State University
  • A California State University Campus
  • Academic Technology