Where: Availability can be found on the My Availability tab of the Staff Home screen. Depending on role permissions, staff may also be able to review, create, and edit availability for other users.

Who: Appointment availability is a tool that allows staff and faculty to schedule appointments with students within Navigator. Any user who needs to have students schedule and/or drop in through Navigator must first configure their appointment availability.

 

Availability allows staff to indicate the days, times, locations, and services for which they are available to meet with students. Staff can choose whether the available active duration is for a specific term, a specific set of dates, or forever. Staff can set availability for appointment scheduling, drop-in visits, and/or appointment campaign purposes.

Administration configurations and role permissions determine whether or not staff can create availability and which Care Units, Locations, and Services will display in a user’s availability window.

 

Note: Navigator will delete inactive date ranges and term-based availabilities over one year on a nightly basis.

 

Creating Navigator Availability 

To begin, open the Actions menu on the My Availability tab and select Add Time.

 

After clicking Add Time, you will see the following screen pop-up on your Navigator screen.

 

Add to Your Personal Availability Link (PAL)?

• Users have a unique URL (PAL) associated with their appointment availability. The PAL is optional, but it can expedite the appointment-making process for students. When students click on the PAL, they will see the availability you have associated with it.
• The PAL has been used in email signature lines.
• Note: PALs do NOT work with drop-in or campaign availabilities.

What Type of Availability is This?

There are three appointment types available staff and faculty.

• Appointments
  • The availability of the appointment type will show to students in the appointment scheduler.
• Drop-in
  • Availabilities with the drop-in type will be shown to students at the physical kiosk at advising locations. Not all advising locations have or will have a physical kiosk.
• Campaigns
  • Campaign availabilities allow staff and faculty to coordinate appointment campaigns where they can invite specific students to schedule with an advisor or faculty for a set time range. Students will receive a campaign invitation in their SF State email and on Navigator, where they can schedule their appointment.
  • Note: Not all staff members have permission to use appintment campaigns. If you would like to add permission to your profile, please contact the Navigator & E-Advising coordinator.

Meeting Types

Two meeting types can be configured for availabilities.

• In-Person (On Campus)
• Virtual (Zoom)

The meeting types will be shown to students in the Navigator appointment scheduler.

If you would like to offer both modalities for the appointment interaction, you can select one or both of the meeting types.

 

Care Unit

Now select your Care Unit from the drop-down. This will determine which location and services the availability show to you.

Current Care Units:

• Advising
• Learning Support
• Study Abroad
• Career Services
• Graduate Support Services

Location

After selecting the Care Unit, select a Location. You will see the locations configured for the selected Care Unit.

 

Services

Services are configured for specific Care Units and Locations.

Undergraduate Advising Center Services

 

URL/Phone Number

Users can note their Zoom URL in this field. The Zoom URL will be shared with students who schedule appointments for the availabilty. I just wanted to let you know that nothing will be shared with the student if you don't include a Zoom URL.

 

Special Instructions

Information in this field will be shared with students whenever they schedule appointments. The special instructions have proven crucial in sharing information with students before their appointments.

 

Note: Special instructions will be included in the initial notification to the student regarding this scheduled appointment. We recommend including general instructions, like your office location or how to check in for the appointment upon arrival.

 

Click the Save button.

 

Support Resources

If you need support or have questions about Navigator, please email the Navigator & E-Advising Coordinator.

Joshua Michael Rumley

JoshuaRumley@sfsu.edu

For additional assistance, contact navigator@sfsu.edu.