Step 1: Log into Navigator
Website: https://sfsu.campus.eab.com/
Log in using your SF State credentials
Step 2: Schedule an Appointment
On the upper right side of your student homepage, click the Schedule an Appointment button to open the appointment scheduling tool.
Step 3: What Can We Help You Find?
After selecting Schedule an Appointment, the appointment-making workflow will open. You will need to expand the drop-down in each area to check appointment availability.
Step 4: What Kind of Appointment Would You Like to Make?
To begin, select one of the appointment types. For an Academic Advising appointment, you will need to select Advising.
Step 5: What is the Primary Reason for this Appointment?
Select the service that best matches the reason you are seeking assistance.
Step 6: Pick a Date
Pick a day to see available times for the day. Please note the system will also display availabilities for 30 days after the selected date.
Select Find Available Time to pull up the availabilities for the selections made.
Step 7: Select an Appointment Time
The availabilities shown will be dependent on the previous decisions you have made for appointment type and appointment service.
(1) If more than one advisor has availabilities that fit your selections, all the advisor availabilities will show. To view the availabilities for a specific advisor, please select View Individual Availabilities.
Select a time for the appointment by clicking on the time block.
(2) If you need to start the appointment process over, please select Start Over at the top of the screen.
Step 8: Sorting Availability for Specific Meeting Type
To sort the availabilities by a specific meeting type, please do so with the filter noted. Meeting types can be sorted by In-Person (On Campus) and Virtual (Zoom). Virtual (Zoom) appointments will include a Zoom link that students will use to attend their appointment.
Step 9: Review Appointment Details and Confirm
You can add any additional comments in the field box: Would you like to share anything else?
Important: Your comments will appear in the advisor's Appointment Confirmation.
The confirmation screen will allow you to confirm the location of your appointment. If you selected a Zoom appointment, you would see the Zoom URL.
If you had not selected a meeting type for your appointment, you will now be required to select if you want a Virtual (Zoom) or In-Person (On Campus) appointment.
If the appointment details are correct, click Schedule to make the appointment with the advisor.
Step 9: Appointment Confirmation
Select “View Appointments” to see all of the upcoming Advising appointments you have scheduled. You may start the appointment-making workflow again by clicking on “Schedule Another Appointment.”
Step 10: Where can I see my scheduled upcoming appointments?
Scheduled upcoming appointments can be viewed on the Navigator Student Home Page.
Advising Location Directory
Suppose you don’t see appointment availabilities in the workflow. In that case, you may visit the SF State Advising Hub to find information and contact details for all of the advising locations at San Francisco State University.
Advising Hub Directory: https://advisinghub.sfsu.edu/node/4/
For additional assistance, contact navigator@sfsu.edu.
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