Step 1: Log into Navigator

Website: https://sfsu.campus.eab.com/
Log in using your SF State credentials

 

Step 2: Schedule an Appointment

On the upper right side of your student homepage, click the Schedule an Appointment button to open the appointment scheduling tool.

Step 3: What Can We Help You Find?

After selecting Schedule an Appointment, the appointment-making workflow will open. You will need to expand the drop-down in each area to check appointment availability.

Step 4:  What Kind of Appointment Would You Like to Make?

 

To begin, select one of the appointment types. To schedule a tutoring session please select Learning Support.

Step 5: What is the Primary Reason for this Appointment?

 

Select the Learning Support service that best matches the reason you are seeking assistance.

 

 

For the Individual Tutoring for a Specific Course service, you will need to indicate a  course. Learning Support locations may not offer tutoring for a class you have enrolled in for the term. If you don’t see availabilities for a specific course, you may request an appointment. You will find additional information below about Requesting Appointments.

Step 6: Pick a Date

Pick a day to see available times for the day. Please note the system will also display availabilities for 30 days after the selected date.

 

Select Find Available Time to pull up the availabilities for the selections made.

 

Step 7: Select an Appointment Time

The availabilities shown will be dependent on the previous decisions you have made for appointment type and appointment service.

(1) If more than one tutor has availabilities that fit your selections, all of the tutors’ availabilities will show. To view the availabilities for a specific tutor, please select View Individual Availabilities.

Select a time for the appointment by clicking on the time block.

(2) If you need to start the appointment process over, please select Start Over

 

Step 8: Sorting Availabilities for a Specific Meeting Type

To sort the availabilities by a specific meeting type, please do so with the filter noted. Meeting types can be sorted by In-Person (On Campus) and Virtual (Zoom). Virtual (Zoom) appointments will include a Zoom link that students will use to attend their appointment.

Step 9: Review Appointment Details and Confirm

You can add any additional comments in the field box: Would you like to share anything else?

Important: Your comments will appear in the tutor’s appointment confirmation.

The confirmation screen will allow you to confirm the location of your appointment. If you selected a Zoom appointment, you would see the Zoom URL.

If the appointment details are correct, click Schedule to make the appointment with the advisor.

 

 

Step 10: Appointment Confirmation

Select “View Appointments” to see all of the upcoming Learning Support appointments you have scheduled. You may start the appointment-making workflow again by clicking on “Schedule Another Appointment.”

 

Step 11: Where can I see my scheduled upcoming appointments?

Scheduled upcoming appointments can be viewed on the Navigator Student Home Page.

Requesting Appointments

Step 1: Requesting Appointments

 

If you need tutoring support for a course not offered at one of the Learning Support locations, you may request an appointment. Requesting an appointment will alert the Learning Support locations, and a representative from the location will offer support or guidance on support resources.

 

Step 2: Request an Appointment Continued

If you’re requesting a Learning Support appointment for a course that a location does not offer sessions for, they will need to detail what course they need tutoring. To assist staff who might be coordinating appointments, please indicate when you’re available for the appointment.

 

Need Additional Support?

• Tutoring and Academic Support (TASC) -  https://tutoring.sfsu.edu/
• Educational Opportunity & Pathway Programs - https://eop.sfsu.edu/
  
• Student Support Services - https://eop.sfsu.edu/sss_trio/services
• Student Outreach and Academic Retention (SOAR)  - https://chss.sfsu.edu/soar
• Metro Academic Resource Center (MARC) - https://metro.sfsu.edu/content/metro-academic-resource-center

 

 

For additional assistance, contact navigator@sfsu.edu.