Step 1: Log into Navigator
Website: https://sfsu.campus.eab.com/
Log in using your SF State credentials
Step 2: Schedule an Appointment
On the upper right of your student homepage, click the Schedule an Appointment button to open the appointment scheduling tool.
Step 3: What Can We Help You Find?
After selecting Schedule an Appointment, the appointment-making workflow will open. You must expand the drop-down in each area to check appointment availability.
Step 4: What Kind of Appointment Would You Like to Make?
To begin, select one of the appointment types. For an Academic Advising appointment, you will need to select Graduate Support Services.
Step 5: What is the Primary Reason for this Appointment?
Select the service that best matches the reason you are seeking assistance.
Step 6: Pick a Date
Pick a day to see available times for the day. Please note the system will also display appointment availability for 30 days after the selected date.
Select Find Available Time to pull up the availability for the selections made.
Step 7: Select an Appointment Time
The appointment availability shown will be dependent on the previous decisions you have made for appointment type and appointment service.
(1) If more than one advisor has availability that fit your selections, all the advisor availability will show. To view the availability for a specific advisor, please select View Individual Availabilities.
Select a time for the appointment by clicking on the time block.
(2) If you need to start the appointment process over, please select Start Over at the top of the screen.
Step 8: Sorting Availability for Specific Meeting Type
To sort the availability by a specific meeting type, please do so with the filter noted. Meeting types can be sorted by In-Person (On Campus) and Virtual (Zoom). Virtual (Zoom) appointments will include a Zoom link that students will use to attend their appointment.
Step 9: Review Appointment Details and Confirm
You can add any additional comments in the field box: Would you like to share anything else?
Important: Your comments will appear in the advisor's Appointment Confirmation.
The confirmation screen will allow you to confirm the location of your appointment. If you selected a Zoom appointment, you would see the Zoom URL.
If you had not selected a meeting type for your appointment, you will now be required to select if you want a Virtual (Zoom) or In-Person (On Campus) appointment.
If the appointment details are correct, click Schedule to make the appointment with the advisor.
Step 9: Appointment Confirmation
Select “View Appointments” to see all of the upcoming Advising appointments you have scheduled. You may start the appointment-making workflow again by clicking on “Schedule Another Appointment.”
Step 10: Where can I see my scheduled upcoming appointments?
Scheduled upcoming appointments can be viewed on the Navigator Student Home Page.
For additional assistance, contact navigator@sfsu.edu.
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