Zoom is SF State's video and web conferencing service. All faculty, staff and students have the ability to create and join Zoom meetings.

To set up your account, go to https://sfsu.zoom.us and select the Sign in link. You can log in using your SFSU ID or SFSU email address and SFSU password. Download the Zoom client by navigating to https://sfsu.zoom.us/download.

Note: You do not need an account to join a meeting, only to start one. Participants can simply select the meeting link to join a session without logging in.

Tip: If you are not the person currently speaking, make sure you mute your microphone. You can mute your microphone by clicking on the microphone icon in  the Zoom window. If the microphone icon has a slash through it, you are muted. If you are joining via a landline telephone, dial *6 to mute your phone. Please view the support document on Zoom call etiquette for more information.

Zoom is available on any device with an Internet connection, including Mac, Windows, Linux and mobile devices. Find out more about using Zoom on your mobile device in the Zoom on mobile guide.

Zoom meetings can accommodate up to 300 people per meeting at a time. If you require a session for more than 300 people, contact at@sfsu.edu to request a Zoom Webinar license.

Note: Webinars function slightly differently than normal meetings do, so some special considerations need to be taken into account when hosting a webinar instead of a normal Zoom meeting.

Best Practices

View the Zoom best practices documents to get more information on securing your Zoom meetings, making your video look better, and accessibility.

For additional assistance, contact Academic Technology: (415) 405-5555, at@sfsu.edu, LIB 80